A 99.9% Server Uptime
The primary advantage of setting up your very own cloud web hosting platform is that you do not have to worry about compatibility issues – you design a given set of software apps in such a manner so as to be compatible with a specific set of hardware components. The final result is something much more stable and dependable, since there are less possible chances of failure. We’ve set up our cloud hosting system using tried and trusted hardware parts and a heavily tweaked version of Security–Enhanced Linux in an attempt to create an absolutely risk–free home for your own personal sites.
That is why, with each of our cloud web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to provide a high–quality hosting service, you can rarely depend on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And thanks to this, no matter which datacenters you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our services, or if you think that they are inadequate, or if you decide that you must use a VPS servers rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain total control of your domain names even if you cancel your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours for an answer, you know how irritating this can be, particularly when your site is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be here and they will respond to you in under 1 hour. And the best thing is that their average ticket response time is under 20 minutes!