Support Channels

  • Video Tutorials
  • Video Lessons

  • Learn straight away the best ways to edit a document or transfer a database through our group of step–by–step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We give you a user–friendly Frequently Answered Questions section where you can get answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • You could reach us whenever you like using the ticketing system regarding any question you will probably have in regard to our services.

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Types of Assistance

  • Shared Hosting Support
  • Cloud Web Hosting Assistance

  • If you need help supervising your cloud web hosting account, or need more resources for your sites, just let us know and we’ll give you the right answer.

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  • VPS Hosting Support
  • VPS Servers Support

  • If you encounter difficulties managing your SolusVM admin interface, or with any of the apps your VPS has been pre–installed with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • If you want expert help and advice from an administrator or would like to change the set–up of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely intuitive and simple to operate. But if, at any moment, you need help, you're able to count on our 24/7 tech support service.
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