Q: What precisely does website migration mean and what does it entail?
A: When your current hosting provider can no longer satisfy the necessities of your site, or if you experience regular network downtime, or if you are forced to wait for hours for the customer support team to reply back to you, it may be a smart idea to swap your hosting provider, i.e. to transfer all the files for your web sites together with your databases from your present provider to your future provider. At GOLDEN CLOUD, we realize that this can be hard & time–consuming. This is the reason why we will do all that for you at no cost!Our experienced technical team reps will transfer your website content from your current web hosting provider to us. Our technicians have lots of experience with website migration and are able to take care of everything – from a common WordPress–driven blog or Joomla™–driven web site, to an extremely elaborate, custom–built web app.
Q: Just how long will the web site migration procedure take?
A: We strive to accomplish all website migrations ASAP. However, we don’t have a set time frame for website migrations. There are certain aspects that you have to consider – the sheer size of your website and the workload of our website migration team, etc. We constantly try to implement each migration in under 48 hours. With less sizeable websites, our team usually manages to finish within 24 hours.
Q: What details will I be required to give to your Website Migration Department?
A: We do not need any information that is personal. We will need, though, the login information for your current web hosting account along with the name of the site that you would like to move.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be offline during the migration?
A: Your site will continue to work just like it did before with your previous hosting provider. After we have completed the migration, your web site will be configured to work on our system and we’ll alert you to preview it. If everything is working correctly, all you will need to do is modify the name server records corresponding to your domain. Your web site will be transferred to us with no downtime whatsoever.
Q: Will my old hosting provider find out that I’m leaving them?
A: No. We’ll never contact your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can migrate your website from any hosting provider or any Linux–based hosting platform so long as we can access the Control Panel and there’s FTP access available.The only web sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.